J.D. Power and Associates has released the latest results of its Initial Quality Study in which General Motors managed to grab eight segment awards, which is more than any other automaker.
J.D. Power and Associates has released the latest results of its Initial Quality Study in which General Motors managed to grab eight segment awards, which is more than any other automaker. GMC ranked second overall in initial quality, climbing 10 spots, and was the top-ranked non-premium brand. Chevrolet also jumped 10 spots and ranked fifth overall and second among non-premium brands. Together with Buick and Cadillac, all GM brands performed better than the industry average of 113 problems per 100 vehicles.
“Nothing energizes us more than receiving the verification of quality from our customers,” said Alicia Boler-Davis, vice president Global Quality and U.S. Customer Experience. “The overall ownership experience of the people who buy our cars and trucks is founded on providing vehicles with innovative technologies, while ensuring highest levels of initial and long-term quality and services they can rely on.”
Source: GM
