Honda dealers in Los Angeles, have deployed blue-shirted crew members to pump gas for people at gas stations, help people carry their groceries to their cars, wash windshields and pass out popcorn at movie theaters. Will this new "Personal Touch" campaign actually win over potential customers?
For the last five months, Honda dealers have been dispatching crew members all over the greater LA area to spread the news that Honda cares about its customers.
One weekend on a crowded street in Pasadena, Honda covered all the meters with a hood that read "Helpful Honda...It's on Us".
This new engagement marketing is a new tactic that many automakers are taking in order to win over new customers. Scion is famous for this strategy with their seasonal concerts and Scion events.
"The strategy is to bring the campaign to life on a personal level with people," said Dick Sittig, Secret Weapon's creative director. "Maybe they'll think, 'What has my car company done for me lately?"
Who knows if this new tactic will work for Honda, but at one local gas station where Honda was washing the windshields and giving away free gas to Honda owners, one Volkswagen driver proclaimed " I think I'm going to buy a Honda now!"
Full Story: LA Times
Comments (3)
Well, hot damn. Perhaps they should start making Insights again and I'll be glad to go buy one. :P
Posted by Ignatius | June 19, 2007 8:10 AM
Posted on June 19, 2007 08:10
Man I love their 'personal touch' campain!!!
Those Honda girls that visited my house last week really were awesome. I loved the way they touched me.
I will seriously think about buying a Honda now.
Posted by Peanut | June 19, 2007 5:57 PM
Posted on June 19, 2007 17:57
You've got to be kidding me.
I've always thought there was about 10% of the population with significant to severe social anxiety. I thought every last one of them bought a Civic sedan (Since the death of the Toyota Tercel) to become invisible. If the last restyle didn't shake them (It's at least noticeable now), this certainly will. They're all gonna freak out and run to the lobby crying.
Posted by Obviously DaMinority | June 20, 2007 9:28 AM
Posted on June 20, 2007 09:28