The new Toyota Tundra has had quite a few dings against it lately. First the truck failed to grab 5 stars in safety tests (two times), Toyota started to offer rebates on some of the configurations, and now there are camshaft quality issues.
Reportedly there have been 20 Tundras equipped with the 5.7L V8 that have had their camshafts snap. Toyota says the problem has to do with one of their distributors. Luckily the problem was caught early, before it could affect a large number of the trucks.
Toyota is trying to figure out how many of the trucks are affected out of the 30,000 engines that have been built, but they feel that it was an early batch of the engines. The automaker is confident in the current engines that are being produced.
The automaker rushed the 5.7L V8 to the market before its original summer 2007 intro date due to pressure from dealers. Dealers and product planners felt that the 4.7L V8 would not make a large enough impact.
Full Story: Automotive News
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Comments (34)
Toyota seems to be having more issues lately. I guess they haven't been able their excellent quality as they have had there volume increase. Any number of camshafts snapping isn't trivial. If I two month old truck had a camshaft snap, I'd never buy that brand again.
Posted by tgom | May 28, 2007 3:54 PM
Posted on May 28, 2007 15:54
Yeah, toyota has had some issues with this ONE truck. Maybe the quality of Toyota is going to be a little more on par with the domestic makers now, which would be a little sad. However, From the other article I read, the quality of Ford has increased substantially. Sometimes though, this stuff happens. Unless you run ever engine under enough pressure to snap a cam, how else would you be able to test for this type of problem? And maybe the problem takes a month or so to manifest. I really don't see this as being Toyota's fault, however, they will take the blame. Toyota does a really good job though of handling these situations, even though they rarely occur.
wes
Posted by Interesting | May 28, 2007 5:15 PM
Posted on May 28, 2007 17:15
If my brand new truck had it engine go I would be pissed and most likely would buy another one. But everyone has to remember that no one can build a perfect car, and some of them are going to be pieces of crap. It really depends on how the manufacturer treats the customer on the replacement. Things like this is why GM and Ford fell from their rankings throne. Lets see how long Toyota can stay in the number one spot. Give it time and one day you might even see Hyundai up in the top 3.
Posted by John | May 28, 2007 6:23 PM
Posted on May 28, 2007 18:23
It seems that these issues get a lot more coverage when they occur on a Toyota than when they occur on cars produced by another manufacturer.
I guess that this is the price you pay when you have been perfect too long. :-)
Cheers,
Bernard
Posted by BernardL | May 29, 2007 12:39 AM
Posted on May 29, 2007 00:39
Trucks are stupid, nobody cares.
Posted by Maddox | May 29, 2007 5:08 AM
Posted on May 29, 2007 05:08
Maddox,
do you care to explain further? Trucks are a very vital part of the economy, so please explain how you are correct. At first glance, your comment reminded of a kid in the 4th grade.
Posted by wes | May 29, 2007 9:14 AM
Posted on May 29, 2007 09:14
Wes,
You should never need to test every example of _anything_ to have confidence in it. Understanding the forces at work at a given engine speed, and the material's strength limits were good enough for decades, and now every automaker uses sophisticated computer models and simulation. Some basic statistical analysis of failed engines will weed out anything weird and confirm a solid design, and then all that's left for a manufacturer to do is bend over backwards for the tiny fraction of customers whose engines failed in normal use.
What if apple tested every ipod? Or seagate tested torture tested every hard drive it made? It's impossible, and you're right the manufacturer cant really be blamed. But regardless of whose "fault" it is, the best thing to do is test a few examples and look really carefully at the data.
Posted by Tom | May 29, 2007 9:27 AM
Posted on May 29, 2007 09:27
Toyota quality is definitely slipping. I bought a 2006 Lexus IS350 only to find out the car is plagued with quality and design issues. Shakes and interior rattles, a rear view mirror that vibrates when the sunroof is open or the radio is at medium volume levels, thin paint that has more rock dings at 5000 miles than my last car did at 60K, and a cup holder placed in the center console that blocks shifting when a cup is in it. This company can no longer be trusted. Dealer support is failing as well. This will be the last Toyota I purchase until they get their act together.
Posted by Tim | May 29, 2007 10:12 AM
Posted on May 29, 2007 10:12
Give them a year and the quality problems will go away.
I to believe if Hyundai keeps refining their products that they to can become in the top 3-5...
I own a 2006 Hyundai Tiburon and its quality is excellent in my opinion.
-Jeff
Posted by Jeff | May 29, 2007 10:17 AM
Posted on May 29, 2007 10:17
personally, I thinkg the Tundra is one of the MOST ugliest trucks i've ever seen...
the Tundra commercials give the impression of it being bigger and bolder; how come it sucks at crash tests and cam shafts?
ads: they don't tell you what you want to hear, they tell you what the seller wants you to hear.
i guess if you buy a new Tundra you'll get cam-Shafted!!!
Posted by who cares | May 29, 2007 11:23 AM
Posted on May 29, 2007 11:23
Serious early production quality problems were the main reason that I purchased a Nissan Frontier rather than a Tacoma in 2005. The Nissan was also new and had a few minor issues but nothing compared to the Tacoma.
Posted by william simunek | May 29, 2007 12:29 PM
Posted on May 29, 2007 12:29
Serious early production quality problems were the main reason that I purchased a Nissan Frontier rather than a Tacoma in 2005. The Nissan was also new and had a few minor issues but nothing compared to the Tacoma.
Posted by william simunek | May 29, 2007 12:31 PM
Posted on May 29, 2007 12:31
I have the previous Tundra model, and its a great truck. And it has had a few recalls, after being out for a couple of years. I am not surprised a new model has some unexpected problems with suppliers. Toyota will fix it and make it better.
Posted by Ye old Tundra | May 29, 2007 12:31 PM
Posted on May 29, 2007 12:31
The majority of truck owners don't even use it as a truck. It's just the "I want a bigger one than you have mentality" or trying to compensate for something. If you have a boat or something else that needs to be towed, you own a truck. If not, don't own a truck.
That being said, even if I was going to buy a truck, it wouldn't be an import. I don't care if its assembled in Texas or not (and I'm from there).
Posted by David | May 29, 2007 1:16 PM
Posted on May 29, 2007 13:16
Big target... BIG TARGET on their backs... I think they're acting responsibly, quickly. Give them a break, but don't think this is the last you've heard of it...
Posted by Obviously DaMinority | May 29, 2007 2:02 PM
Posted on May 29, 2007 14:02
I really would like to know what country the distributor is from. Unfortunately, I have a really good guess.
Also, concerning the comments about Toyota's quality slipping, where were those parts made when the quality started sliding down hill?
If anyone knows, please answer.
Posted by Shawn | May 29, 2007 2:25 PM
Posted on May 29, 2007 14:25
I also think the quality and design at Toyota have been going down for quite some time now. I travel a lot and get to sample a lot of rental cars and here's a little "design feature" Toyota has in a number of there cars that truelly surprised me -- the rearview mirror gets smacked every time you raise or lower the drivers side sunvisor on both the Corola and the Matrix. Yes, this is a small thing but is exactly the kind of thing Toyota was long know to be mindfull of and would never let happen. When a company like Toyota loses sight of the little things you know you're just a stones throw away from snapping camshafts.
I an truelly puzzled by this slip in design and quality by Toyota -- are they trying too hard to be just like the USA? Maybe NASCAR has a requirement that to compete in Nextel they need to produce crap just like Ford and Chevy!!!
Brian
Posted by Brian | May 29, 2007 5:47 PM
Posted on May 29, 2007 17:47
Is it entirely necessary to drive around in a 5.7 V8? Sure, it has a lot of power, but, honestly, a smaller engine would be far more economical, and help save your hard-earned $$$.
Posted by git | May 29, 2007 5:53 PM
Posted on May 29, 2007 17:53
Trucks suck, period. They haul crap around, who cares? They are slow, ugly and all stupid.
Posted by Maddox | June 4, 2007 3:16 AM
Posted on June 4, 2007 03:16
Give me a break.
The problem is Toyota’s and only Toyota’s. When an auto manufacture blames its supplier base it’s a sign of an Auto company in trouble. Toyota specs the material and the manufacturing process the suppliers used to manufacture the cams. This process has to be proved out and signed off buy Toyota. Ford tried a new process for the control arms for its GT, they started to develop hair line factures in the field, Ford did not blame its supplier for the decisions Ford made, They went back to the old proven process..
20 engine failures out of 30k are major, and the problem my not be as describe by Toyota. The manufacturing of cams is nothing new… Cams breakage are 99% not the failures of the cams, improper lubrication, valve spring pressure, mechanical interference, and other mechanical problems having nothing to do with the manufacture of the cam, cause the majority of cam breakage..
Posted by Digital | June 7, 2007 11:36 AM
Posted on June 7, 2007 11:36
Toyota has benefited from the perception that they manufacture quality vehicles. Not so long ago, this was true. When they were manufactured in Japan, by employees dedicated to quality, they had a well deserved reputation for excellence.
Time passes however, and things change. As Toyota has grown, they have fallen victim to a host of problems concerning quality, as evidenced by the comments of many owners of current Toyota vehicles. It takes a long time to create the perception in the publics mind that you build a quality product,...and luckily for Toyota,...it also takes a long time for the public to understand that such is no longer the case.
Posted by oldtimer | June 7, 2007 2:57 PM
Posted on June 7, 2007 14:57
I have to agree with the slipping quality. I recently purchased a Toyota minivan and though I have not had any major issues, I have had some complaints of squeaking doors. I believe the Tundra is a good not excellent truck, but I am also a frim believer of not buying a new product until is has been in the market for at least 1 1/2 years. The type of quality issue the Tundra has suffered is a surprise to me but the fact that an issue has occured with a BRAND NEW product does not surprise me at all. I will still be more inclined to purchase a Toyota over Ford or Chevy because I know that Toyota will regain the quality of its product not blame poor quality on high health care and labor wages!!
Posted by Ice | July 24, 2007 3:20 PM
Posted on July 24, 2007 15:20
people are all over the camshaft thing in the new tundra. As I see in other post people sure do forget about other makes that have had problems.
I have just bought my 3rd toyota and have been very happy with the crewmax. Engine is the strongest I have had in any truck that I have owned and I have owned fords and toyota small and large.
I dont understand how so many people have forgotten about the 1999 5.4L ford oil problem, ford even admitted that the heads had been drilled wrong and that the aluminum gaskets that they had switched to on the heads where the problem. Did they replace heads NO! they put in a rebuilt POS that never performed 1/2 as well as the previous engine. So They All Have Problems .
Posted by joe | October 15, 2007 10:10 PM
Posted on October 15, 2007 22:10
Face it,
When a company has reached number one there is only a downward direction. Sorry to say, but building cars in the U.S. is still a risky proposition. My wife's Japanese-built Yaris is basically perfect and this is their lowest cost model.
Toyota is very tough on their distributors and parts manufacturers so it probably is THEIR fault, but ask any Toyota mechanic and they will tell you this: Best North American sold Toyota's are built in Japan, second best are built in Canada, and the U.S.-built ones are at the bottom.
Toyota is also aware of Hyundai's great strides as well.
Needless to say, I'm happy I just bought a Subaru WRX and I'm very happy with it.
Posted by 10e | October 18, 2007 6:48 AM
Posted on October 18, 2007 06:48
i purchassed a 07 tundra limited with the 5.7 engine a couple weeks ago. it has a six speed transmission that shifts into fifth at around thirty miles an hour in town and makes the tires howl like cheap snow tires. i have to shift the tranmission out of auto and into manual shift mode and go back to fourth gear to stop the noise. 40k for a vehicle that can't be driven in auto shift mode. there are other problems like the sonar doesen't look straight ahead. you can run straight into a post or anything straight in front of the vehicle without the alarm making a sound. too much faith in toyota is not a good thing.
Posted by mike | November 4, 2007 9:31 AM
Posted on November 4, 2007 09:31
I am on my second Tundra; have had an 03 and bought an 06 in February when I could not get an 07 without paying sticker price sight unseen and waiting up to a month. I had planned to get an 07 later, but after looking at them and reading about quality problems, I am going to keep my 06 double cab. It does everything I need for it to do for a lot less money and in my opinion is a better truck. Toyota quality has fallen and Consumer Reports no longer recommends the new model Tundras or Camrys. My son’s GMC just blew an engine, big surprise, and we went to look for a good used Tundra. The lots are overflowing with unsold 07 Tundras with practically no 2000-2006 models. Few people are giving their old trucks up for the new ones. He had to go out of state to find a good used one. I surely hope Toyotas’ quality returns as my Tundra will be worn out in another ten to fifteen years.
Posted by Larry | November 5, 2007 12:17 PM
Posted on November 5, 2007 12:17
I like tundra crewmax car, i need buy one for me !
have one problam!
I'm from Brazil , help me please!
Posted by kelvyn | November 6, 2007 11:38 AM
Posted on November 6, 2007 11:38
I like tundra crewmax car, i need buy one for me !
have one problam!
I'm from Brazil , help me please!
Posted by kelvyn | November 6, 2007 11:41 AM
Posted on November 6, 2007 11:41
Jerry:
How do I find out if my 2007 Tundra might be one of those with the defected camshaft.
Posted by Jerry | November 29, 2007 11:45 AM
Posted on November 29, 2007 11:45
I've had my Titan for almost 4 years now. I was one of the first to buy when it came out. The only problem was a brake recall that was fixed. Since then apart from some poor quality material used for the door handles, its been running great. Its unfortunate that Toyota is having issues. Thats the risk you take however when you rush a big engine to the market. But in a year or so they will work the kinks out and all will be good again. I think the Tundra looks good - never driving one. Its definitely much beefier than its predecessors. Can't wait until the Titan 2009 re-design though.
Cheers
!!Owning a truck is an acquired taste!!
Posted by George | December 4, 2007 2:00 PM
Posted on December 4, 2007 14:00
Does anyone build a decent V8 anymore?
5.4 Ford Triton engines spit spark plugs out.
Chevy Vortec V8's have piston slap issues.
Dodge magnums burn fuel like it is going out of style.
and now.....
Tundras are snapping camshafts.
and the Nissan Titans are still too new to know their inherent weakness.
Nobody builds a decent truck anymore. They have all become the size of the Queen Elizabeth cruise liner lumbering around town on 20 inch wheels. I am in the market for a new truck and all the options are pathetic.
Posted by Bob McAdams | December 26, 2007 7:31 PM
Posted on December 26, 2007 19:31
When i buy trucks i look at the warranty... i dont care what happens as long as i'm covered... Stand by your product.
GM - 5yr/160k
Posted by G | December 27, 2007 8:04 PM
Posted on December 27, 2007 20:04
has anyone had a computer issue with an 07-08 tundra? I have put 22,000 miles on my 07 and have put in the abs computer-$2000 and a brake wiring harness. and a under the dash computer-$1947.00 luckily this is warranty- I hope that it is cured before 36,000 miles or I am screwed.
Posted by jerry | March 29, 2008 11:01 AM
Posted on March 29, 2008 11:01
Have almost 40,000 miles on an 2007 Tundra and the valves are making a knocking sound like it needs super unleaded gas. The dealer says it is the variable valve timeing and this is normal. Has anyone else heard of this problem. I have never hauled anything or pulled anything with this truck. I am totally disappointed in the so called Toyota quality.
Posted by Dan | November 20, 2009 9:52 AM
Posted on November 20, 2009 09:52